Google is one of the largest and most successful technology companies in the world, with a reputation for innovation, reliability, and accuracy. However, this reputation was recently put to the test when a glitch in the company’s AI system caused it to give a completely wrong answer to a simple question. The result was a loss of over $100 billion in market capitalization, as investors and consumers alike began to question the company’s ability to continue delivering high-quality products and services.
In the advertisement, Bard is given the prompt: “What new discoveries from the James Webb Space Telescope (JWST) can I tell my 9-year-old about?”
Bard responds with a number of answers, including one suggesting the JWST was used to take the very first pictures of a planet outside the Earth’s solar system or exoplanets. This is inaccurate, as the first pictures of exoplanets were taken by the European Southern Observatory’s Very Large Telescope (VLT)
in 2004, as confirmed by NASA.
A Google spokesperson told Reuters: “This highlights the importance of a rigorous testing process, something that we’re kicking off this week with our Trusted Tester program.”
In the days that followed the incident, the company’s stock price plummeted, and its market capitalization declined by over $100 billion. This was a significant blow to the company, which had previously been riding high on the success of its many innovative products and services, including its search engine, smartphone operating system and popular online video platform, YouTube.
Despite the setback, Google’s management was quick to respond to the incident, stating that the mistake was an isolated incident and that the company’s AI systems were still among the most advanced and reliable in the world. They also emphasized the company’s commitment to improving its products and services, and to ensuring that its customers receive the highest quality of support and assistance.
In the weeks and months that followed, Google made significant changes to its AI systems and processes, incorporating new features and technologies that would help to prevent similar incidents from occurring in the future. These changes included improved error-detection algorithms, enhanced voice recognition capabilities, and a more robust testing process for all new features and functionalities.
In conclusion, Google’s recent loss of over $100 billion in market capitalization serves as a stark reminder of the importance of accuracy and reliability in the tech world. It also highlights the need for companies to remain vigilant and proactive in their efforts to improve and enhance their products and services, and to maintain the trust and confidence of their customers.